Avery Box | Macarons

Macaron Flavours

The flavours of your macaron will be determined by the colour chosen. Each shade has its own specific flavour. If you would like to have a particular macaron flavour, kindly be informed that the colour will be as listed below and not according to the chosen colour palette. In short, customers are only able to choose either the macaron colour OR the macaron flavour.

- THE COLOUR & THE FLAVOUR -

SHADES OF NUDE & BASIC

• OFF WHITE
  VANILLA WITH SALTED CARAMEL 
• CHAMPAGNE
  PASSIONFRUIT WITH DARK CHOCOLATE 
• SAND
  HAZELNUT WITH NUTELLA 
• ALL SHADE OF GRAY
  TAHINI 
• BLACK
  DARK CHOCOLATE WITH ALMOND PRALINE 
• PECAN PIE
  VANILLA PECAN WITH SALTED CARAMEL 
• CAFÉ AU LAIT
  SALTED CARAMEL MACHIATTO 

SHADES OF PURPLE  

• VERY GRAPE
  EARL GREY WITH BLUEBERRY 
• PURPLE LACE (ORCHID PETAL)
  TIRAMISU 
• LILAC (LIGHT PURPLE)
  LEMON WITH BLUEBERRY 
• MAUVE MIST
  PISTACHIO WITH RASPBERRY 
• SOFIA (PASTEL VIOLET)
  DARK CHOCOLATE WITH LAVENDER

SHADES OF PINK

• BARBIE PINK
  CHOCOLATE WITH RASPBERRY 
• ROSE GOLD
  RASPBERRY FRAMBONOSA
• BUBLEGUM (SWEET LILAC)
  APPLE PIE 
• BLUSH (HASHED VIOLET)
  VICTORIA 
• 
  SHADES OF PEACH 
• ORANGE
  CINNAMON WITH APRICOT 
• OLD BRICK
  CHOCOLATE WITH ORANGE CURB 
• PEACH (LIGHT)
  CREAMY ORANGE WITH MANGO 
• PALE DOGWOOD
  PEANUT BUTTER & JELLY 

SHADES OF YELLOW

• PASTEL YELLOW
  PASSIONFRUIT MANGONOSA 
• MUSTARD
  VANILLA APRICOT 
• 
  
• SHADES OF RED
• BURGUNDY RED
  CHOCOLATE VANILLA MARBLE
• HOLIDAY RED (LIGHT)
  COOKIES & CREAM 
• CORAL (LIGHT)
  PASSION FRUIT WITH STRAWBERRY 

SHADES OF GREEN

• CHIVE (DEEP GREEN)
  PISTACHIO 
• MINTY LIGHT GREEN
  EXPRESSO WITH WHITE ROSE 
• SAGE (LIGHT)
  PANDAN KAYA 
• OLIVE (DUSTY GREEN)
  THAI GREEN TEA WITH CHOCOLATE 
• CELADON
  MINT CHOCOLATE CHIP  

SHADES OF BLUE

• NAVY (DEEP BLUE)
  HAZELNUT CAPPUCINO 
• POWDER BLUE
  VANILLA CHOCOLATE LATTE
• SKY BLUE (LIGHT)
  MILK TEA WITH BISCOFF 
• JADE BLUE (DEEP BLUE TURQUOISE)
  SWIRL CHOCOLATE WITH PEANUT BUTTER 
• TURQUOISE (LIGHT)
  LEMON STRAWBERRY
• ROYAL BLUE
  EARL GREY WITH APRICOT
• BABY BLUE
  BUTTERFLY PEA WITH THAI TEA
• STEEL BLUE
  LAVENDER WITH DARK CHOCOLATE
• CADET BLUE
  VANILLA WITH BISCOFF

Shelf Life

Best to consume within 8 hours upon receiving it.
(3 days in the refrigerator) 

• The Box // 7cm (W) x 7cm (L) x 3cm (D) 
• Macaron // 4cm diameter

BY SUBMITTING PAYMENT FOR A CUSTOM ORDER, YOU AGREE TO THE FOLLOWING:CUSTOM ORDERS

Custom Orders placed with Brown & Sugar Concept require a confirmation of order requirements & payment prior to work beginning. A 'Custom Order' is defined as any product that is made-to-order or any product that was not in stock and readily available to deliver at the time of purchase.

Custom Orders are deemed Final Sale and are not able to be returned or refunded. Once an order is processed, unfortunately NO CHANGES MAY BE MADE.

PLEASE REVIEW PROVIDED DRAWINGS PRIOR TO APPROVING FOR PRODUCTION. NO CHANGES MAY BE MADE AFTER APPROVAL IS RECEIVED.

PRICING
Due to variances in raw material prices, quotes and invoices provided are valid for 7 days from send date. Pricing is subject to change until orders are placed and paid for per agreed-upon terms.  Estimates provided throughout the custom order process are estimates only and do not reflect the actual pricing to be paid for production.

PAYMENT

Full payment must be collected prior to the start of all custom orders. Online banking, manual bank transfer & Celcom Aircash are the only accepted forms of payment.  Brown & Sugar Concept reserves the right to suspend an order at any time until payment or adequate assurance of payment is received.

CANCELLATIONS, REFUNDS and RETURNS

Brown & Sugar Concept does not accept returns or cancellations on any custom orders, unless the specifications or quality of Brown & Sugar Concept standards are not met. Returns for defects/errors in products delivered to customers must be filed via email to bns.brownandsugar@gmail.com or phone at +60 18 316 8000 no later than 12 hours from delivery of order.

Full payment is required for custom orders. Once production has commenced all costs of production have been incurred therefore cancellation is no longer possible, and the custom order cannot be refunded. The custom order lead time is estimated at 12-16 weeks. This does not include weekends or holidays.

All custom orders MUST be cancelled or have changes made 3 full months BEFORE the pick up day, to receive a full refund* or have changes made.

(*minus a 6% fee this is because Brown & Sugar Concept incurs refund processing fees, the cost for ingredients, loss of other potential orders, and prep work time and planning done for your custom order)

(Examples: Custom order pick up day is 30th May. Customer would have to cancel or change their order by closing 30th February to receive a full refund or to make changes to their order. If customer calls to cancel or change their order on 30th April, changes can NOT BE MADE and they would receive NO REFUND.)

Custom orders not claimed within 48 hours of completion are forfeited and the property of Brown & Sugar Concept. Refunds are not given for custom orders not claimed within this grace period.

DESIGN OWNERSHIP

Brown & Sugar Concept is happy to provide our customers with custom products that meet the design requirements desired. Unless agreed upon prior to order, the designs for these projects and associated work & files are the sole property of Brown & Sugar Concept.  No royalties will be given for custom designs that grow into a stocked product.

1. CAN I CUSTOMIZE THE COLOUR OF THE BOX?
   Yes, you can with a minimum purchase of 1000 boxes.
   
2. DO THE BOX EVER CHANGE?
   Yes, they do. We're constantly innovating and updating our product portfolio to refresh existing boxes and always coming up with new box ideas.  
   
3. CAN THE ITEMS MELT?
   Hey, it's made out of Chocolate! Of course, it can melt if you leave it outdoor/ inside the car at the parking/ reach the direct sunlight or anywhere above 24°C. So keep it somewhere cool, okay!
   
4. I HAVE A SPECIFIC THEME. CAN YOU DESIGN ACCORDING TO IT?
   Of course, kindly provide your preferred theme to our customer representative team, and we'll gladly do it for you! Additional charges may apply depending on the difficulty.
   
5. CAN I PURCHASE ONLY 1 BOX FOR A SAMPLE?
   Yes, you can. Please contact our customer representative to know how!
   
6. HOW DO WE KNOW WHICH IS WHICH FLAVOUR?
   We call it love at first bite! Flavours will be given randomly, but if you would like to have certain flavours in the gift box, let our team know and we will provide you with the flavours available. We can also customize the packaging based on the flavours you choose. Just buzz our team to know more!
   
7. CAN I PURCHASE LESS THAN THE MINIMUM QUANTITY?
   We're sorry. 30 sets are our minimum quantity as that's the best number we can be cost-effective in production.
   
8. CAN I CUSTOMIZE WHAT WILL BE INSIDE THE BOX? 
   Yes, you can! We have a wide range of mini treats for you to choose from. You may contact our team to discuss this further.
   
9. I HAVE MY OWN RIBBON. CAN YOU TIE A RIBBON FOR ME?
   Yes, with minimal service charges imply.
   Send the picture to us, or you could drop by and send the box to us for fitting purposes. Strictly no walk-ins to our premises for now.